Ullo

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Shipping Policy

SHIPPING POLICY

  • Most orders placed before 11AM CST Monday through Friday will be processed and shipped on the same day.
  • Orders placed after 11AM CST Monday through Friday may not be processed and shipped until the following business day. Orders placed after 11AM CST Friday will be processed and shipped on the following Monday. We observe all U.S. federal holidays.
  • Orders placed on Saturday and Sunday will be processed and shipped on Monday.
  • Order acknowledgment, confirmation of product availability, and shipment tracking information will be provided to you via email after your order is processed and shipped.

DOMESTIC ORDERS

All dates are estimates and actual delivery dates may vary.

  • Standard Shipping UPS SurePost - estimated delivery time is 3-7 days after the order is processed.
  • Free US shipping does not apply to Hawaii, Alaska, and US Territories.

INTERNATIONAL ORDERS

All dates are estimates and actual delivery dates may vary.

  • UPS Mail Innovations: 5-11 business days (not including customs delays)
  • UPS Worldwide Expedited: 3-5 business days (not including customs delays)
  • UPS Standard to Canada: 3-5 business days (not including customs delays)

All international orders are subject to customs and duties fees, which may be significant. The recipient is responsible for paying any and all incurred fees prior to delivery of the item. We recommend prepaying duties and taxes if possible. We cannot issue refunds for failure to pay duties and taxes.

OFFICE/WAREHOUSE SCHEDULED CLOSURES

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

 

 

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